How to Order Like a Pro: Quick, Essential Steps

How to Order & Make Payment

Thank you for choosing RFIDock. Well how to order at RFIDock?

We serve smart card manufacturers, RFID businesses, distributors, and system integrators worldwide.

To make purchasing easier, we offer a straightforward ordering process for international customers.

1. How to Place an Order

You can place an order through our website or contact our sales team directly.

Step 1 – Select Your Products

Browse our product catalog and select the products you are interested in.

Step 2 – Submit Your Inquiry

Send us your product requirements, including:

• Product specifications and dimensions
• Required quantity
• Technical requirements
• Destination country and delivery address

Step 3 – Receive a Formal Quotation

Our sales team will review your requirements.

They will provide a formal quotation that includes pricing, MOQ, shipping costs, and delivery time to guide How to Order.

Step 4 – Confirm Your Order

After reviewing the quotation, please confirm your order by email or WhatsApp.

We will issue a Proforma Invoice (PI) with the confirmed product specifications, quantities, payment terms, and shipping arrangements.

Step 5 – Complete Payment

Please arrange payment according to the payment instructions stated in your Proforma Invoice.

Step 6 – Production & Shipment

After payment and order confirmation, we will arrange production, quality inspection, packaging, and shipment.

2. Payment Methods

International bank transfer (T/T) is our primary payment method for overseas B2B transactions.

Customers can arrange payment through their banking institutions using the verified beneficiary and bank details provided in the official Proforma Invoice.

Alternative Payment Arrangements

For customers requiring alternative payment methods, RFIDock may evaluate and arrange additional payment solutions based on transaction requirements, destination country, payment availability, and mutual agreement.

Please contact our sales team to confirm the available payment options before placing an order.

All payment arrangements must be confirmed by RFIDock before the customer initiates a transaction.

The ordering process is:

1. Submit your inquiry through our website, email, or WhatsApp.
2. Receive a formal quotation by email.
3. Confirm your order and receive a Proforma Invoice.
4. Arrange an international bank transfer (T/T) using the bank details provided on the invoice.
5. Send us the payment confirmation for verification.

Available payment methods may include:

• T/T (Bank Transfer)
• PayPal
• Escrow
• Western Union

Please contact our sales team to confirm the available payment methods before placing your order.

3. Payment Terms & Credit Arrangements

RFIDock provides flexible commercial payment arrangements depending on order requirements, transaction value, customer history, and mutually agreed business conditions.

Available arrangements may include:

(1). Advance Payment

Payment is required before production or order fulfillment begins, according to the agreed Proforma Invoice.

(2). Deposit & Balance Payment

For eligible orders, a deposit and balance payment arrangement may be agreed upon.

The payment ratio and payment schedule will be specified in the Proforma Invoice.

(3). Partial Credit Terms

For selected customers and eligible transactions, RFIDock may agree to deferred payment arrangements for a specified portion of the order value.

A credit period of up to 30 days may be agreed for the applicable amount, subject to individual assessment and written confirmation.

Such arrangements do not automatically apply to the full invoice amount or every customer.

Important Payment Conditions

• All payment ratios, due dates, and credit arrangements must be confirmed in writing.
• Any agreed credit period will be calculated according to the payment due date specified in the relevant invoice or written agreement.
• Customers without an approved credit arrangement must follow the standard payment requirements stated in their Proforma Invoice.
• Production and shipment arrangements are subject to the agreed payment schedule and commercial conditions.

4. Minimum Order Quantity (MOQ)

Our standard MOQ for selected RFID product series starts from 150 pieces (PCS).

Actual minimum order quantities may vary depending on product categories, technical specifications, materials, customization requirements, and manufacturing processes.

For smart card materials, PVC sheets, overlays, RFID inlays, NFC products, and other specialized components, MOQ requirements may differ.

Please contact our sales team to confirm the applicable MOQ for your selected products.

5. Shipping & Delivery

We offer standard and expedited shipping solutions according to customer requirements.

Available shipping arrangements include:

• FOB – Free On Board
• CIF – Cost, Insurance and Freight
• DDP – Delivered Duty Paid, subject to destination-country import requirements and service availability.

Production Locations: Shanghai / Zhejiang / Anhui, China.

Primary Shipment Location: Shanghai, China.

Shipping costs and estimated delivery times will be confirmed in the formal quotation or Proforma Invoice.

6.Manufacturing Network in China

RFIDock coordinates manufacturing through our own facilities and an established network of manufacturing partners across China’s major industrial regions.

Our primary manufacturing regions include:

• Zhejiang Province
• Jiangsu Province
• Anhui Province

Depending on product categories, technical requirements, production capacity, and order specifications, manufacturing may be arranged at our designated partner facilities.

Through our supply chain coordination and manufacturing partnerships, we aim to provide flexible production arrangements, competitive sourcing, and reliable product quality.

The specific manufacturing facility and shipment location will be confirmed according to each order.

7. Returns & After-Sales Policy

We aim to provide reliable products and professional after-sales support.

• Return requests must be submitted within 7 days of receiving the goods.
• Customers must provide the original purchase receipt or invoice.
• Products must be unused and in their original packaging, subject to inspection and approval.
• Return shipping and logistics costs are generally borne by the customer.
• Customized products and made-to-order items are not eligible for return due to a change of mind.
• For verified manufacturing defects or quality issues, please contact our sales team for inspection and an appropriate solution.

Please contact us before returning any products. Unauthorized returns may not be accepted.

8. Need Assistance?

If you have any questions regarding product specifications, pricing, payment, or shipping, our sales team is ready to assist.

RFIDock – Smart Card & RFID Material Solutions

Email: sales@rfidock.com

Website: https://rfidock.com

WhatsApp: Contact our sales team for direct assistance.

We look forward to building long-term business partnerships with you.